Consumer Blog

Can it be a scam waiting to be unearthed ? I wrote about late arrival of bill and late payment charges by telephone companies, and I had an experience with online payment facility provided by Airtel. So, I am just wondering, can it be a scam where mobile companies love to levy late payment charge as it is their extra earnings!

The following incidence had happened and please be your own judge! I am just wondering, if it is possible! Anything is possible! which may look impossible before it actually happens! I firmly believe online payment is better option for collecting payments by any utility companies for obvious advantages! Still the following incident took place!

I have been using Airtel broadband and Airtel Mobile number for almost 6 months now. As I keep traveling, I always paid my bills online. Normally I used to pay on the last day of the due date. But for last two months, whenever I tried to make payment, airtel.in did not allow me! It was giving me error in red that Unable to process request, please try later!
And eventually I missed my due date this month, May 2009! I was not happy to miss my due date! So I complained to Customer Care of Airtel, and also wrote an email! I also informed that I am missing the due date for bill payment and it s no fault of mine! I have not heard back from them!