Comments on: Be careful with VAS charges of mobile operators http://pegu.in/myvoice/value-added-service/be-careful-with-vas-charges-of-mobile-operators/ My Voice | My Grievance | My Opinion Sun, 25 Jul 2010 13:15:37 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Venkat http://pegu.in/myvoice/value-added-service/be-careful-with-vas-charges-of-mobile-operators/comment-page-1/#comment-67 Venkat Fri, 09 Apr 2010 09:41:25 +0000 http://pegu.in/myvoice/?p=233#comment-67 Hello, Aircel is charging its post paid customers Rs.300/Rs.600 according to its wish and they are sending bills to customers that customer has used VALUE ADDED SERVICE AND ACCESSED INTERNET SITES WITHOUT GETTING ANY EXPLICIT CONSENT OR WRITTEN CONSENT FROM THEM. THE FUNNY PART IN THIS IS CUSTOMER MAY NOT HAVE A MOBILE SET WHICH HAS GPRS OR INTERNET FEATURES. STILL THEY ARE CHARGING THE CUSTOMERS !! I DON'T KNOW HOW MANY PEOPLE HAVE BEEN AFFECTED BY THIS WRONG BILLING. HOW CAN WE STOP THEM FROM DOING THIS. CAN ANY ONE ADVISE HOW TO TAKE THIS ISSUE TO TRAI (INDIA) OR ANY OTHER REGULATORY AUTHORITY WITH REGARDS VENKAT Hello,
Aircel is charging its post paid customers Rs.300/Rs.600 according to its wish and they are sending bills to customers that customer has used VALUE ADDED SERVICE AND ACCESSED INTERNET SITES WITHOUT GETTING ANY EXPLICIT CONSENT OR WRITTEN CONSENT FROM THEM. THE FUNNY PART IN THIS IS CUSTOMER MAY NOT HAVE A MOBILE SET WHICH HAS GPRS OR INTERNET FEATURES. STILL THEY ARE CHARGING THE CUSTOMERS !!
I DON’T KNOW HOW MANY PEOPLE HAVE BEEN AFFECTED BY THIS WRONG BILLING. HOW CAN WE STOP THEM FROM DOING THIS.
CAN ANY ONE ADVISE HOW TO TAKE THIS ISSUE TO TRAI (INDIA) OR ANY OTHER REGULATORY AUTHORITY

WITH REGARDS
VENKAT

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