Recently, I observed a small spot on the sensor of my Nikon DSLR D7000 while viewing through its viewfinder. I also noticed a small spot on printouts of photos with sky or white background! <\/p>\n
I almost got panicked and decided to handover the camera to Nikon service centre in Udaipur as my camera was not even 10 months old! I first called up Nikon toll free number, listed in their website www.nikon.co.in and I was informed about a service centre in Udaipur.
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\nOn visiting Udaipur Service Centre, I came to know that, it would take at least 8 days to get the cleaning done! They would send the camera to Jaipur where it would be checked and sent back again to Udaipur! I had no option but to give my camera to them for cleaning there! <\/p>\n
Well, the distance between Jaipur and Udaipur is 420KM! Even if they sen it by courier, it should not take more than a day! So, it should not take more than 3 days to come back to Udaipur! But they think, it will take at least 8 days! Can someone believe such slow servicing of a 760gram product costing Rs. 69000\/- ? <\/p>\n
And how come Nikon does not have a service centre in a city like Udaipur which is a premium tourist destinations in India ? <\/p>\n
Can Nikon survive in a competitive era of Twitter, Facebook where social media causes revolution in countries ?<\/p>\n
If this practice continues, I think Nikon will go bankrupt soon! If it happens one more time with me, I am surely moving to Canon and will advise everyone to ditch Nikon and go for Canon or other brands. <\/p>\n
I hope all Nikon users who have experienced similar long service time, must voice their concerns to Nikon make their service much quicker! <\/p>\n
UPDATE on 25 Jan 2013: But as soon as I checked my Camera, my appreciation has turned into fury, Nikon did not clean the spot at all, but also introduced three more spots on the sensor \ud83d\ude41 I wrote them an email and now waiting for their response. <\/p>\n","protected":false},"excerpt":{"rendered":" Recently, I observed a small spot on the sensor of my Nikon DSLR D7000 while viewing through its viewfinder. I also noticed a small spot on printouts of photos with…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-204","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/posts\/204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/comments?post=204"}],"version-history":[{"count":0,"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/posts\/204\/revisions"}],"wp:attachment":[{"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/media?parent=204"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/categories?post=204"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pegu.in\/blog\/wp-json\/wp\/v2\/tags?post=204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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\nAfter I posted on Nikon India Facebook page about my displeasure, I got Nikon India Service Email Id and I promptly emailed them and they promptly responded that the Camera is already back in Udiapur on 24th Jan 2013 ( I sent them for repair on 22 Jan 2013) itself. I was impressed by the quick response and service. <\/p>\n